Product Designer (SaaS)

Job description

Graphite is a boutique digital marketing firm that builds scalable growth engines for consumer technology companies such as Ticketmaster, MasterClass, BetterUp, and Honey. We specialize in search engine optimization (SEO), content strategy, mobile app growth, and conversion optimization. We are a fully distributed team that is dedicated to creating an environment where you do the best work of your career. With headquarters in San Francisco and team members across North America, Latin America, Europe, and Asia, we are ready to welcome our next team member!

As a Product Designer, you will be an essential part of designing our new product, so you will have the liberty to create, implement and have a strong impact on the final result of our SaaS product. We’re looking for a highly collaborative hands-on individual who is curious, passionate, adaptable and lives at the intersection of balancing user need with business goals. You can identify user motivations, launch experiments, evaluate data and test results, and use qualitative research methods to validate experiments.

What You’ll Do

  • Participate actively in the research process for the product discovery phase, being able to understand both users, market, and business needs.

  • Translate new opportunities into consistent user flows that generate great user experiences within our product.

  • Design beautiful and cohesive solutions that reflect our mission and values through refined visual choices.

  • Build, grow and maintain our Design System, proactively collaborating with engineers to ensure pixel-perfect implementation of wireframes and prototypes.

  • Take care of the project's documentation and advocate for the best practices in DesignOps.

  • Conduct user tests and validation sessions to gather insights for product iteration.

Job requirements

About You

  • Problem-solver with strong empathy skills

  • High level of autonomy while a team-player

  • Hands-on attitude and fast-learner

  • User advocate with a business mindset

  • Idealistic, yet pragmatic

  • Excellent communication skills and the ability to clearly articulate your design decisions and what problems they’re solving

  • Self-manages your tasks and schedule

  • Very open to feedback


  • Experience creating user personas, doing user research, usability tests, and data analysis
  • Experience crafting user flows, user journeys, wireframes, and prototypes
  • Excellent visual and graphic skills, designing eye-catching interfaces with the user in mind
  • Proven track record creating and maintaining scalable Design Systems
  • Comfortable designing for data visualization, including graphs and tables that best represent different metrics
  • Confidence in understanding business metrics and KPIs
  • Confidence in working with rapid product iterations and an MVP mindset
  • Experience with UI animation and motion will be considered a plus
  • Fluency in English

How we’ll help:

Graphite’s mission is to create an environment where you build the best work of your career. To facilitate this, we provide:

  • Process As Needed - We view the process as a way to empower better work, not as a series of dogmatic rules. We develop the best internal processes as we do products - through iteration, measurement, and continuous improvement.

  • Autonomy - We trust you to be excellent at what you do. We will provide as much support as needed when needed, but no more. You will have autonomy and agency to drive projects forward and your own decisions and outcomes.

  • Flexible Work Environment - Everyone’s optimal work style is unique. We operate as a distributed team across North & Latin America and Asia. We optimize for productivity and performance, not time spent in an office. Help us build an optimal work environment that fits you as an individual.

  • Compensation - We want to work with the best people in the World and compensate accordingly.

  • Vacation & Time Off - To be the best version of yourself, you need time to recharge. We offer flexible PTO. Take time when you need it.

  • Benefits - We will ensure you have quality health care coverage and opportunities to further your education.

Graphite provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification.